TY  - BOOK
AU  - Dale H Besterield
AU  - Carol Besterfield-Michna
AU  - Mary Besterfield-Sacre
AU  - Glen H Besterfield
AU  - Hemant Urdhwareshe
AU  - Rashmi Urdhwareshe
TI  - Total Quality Management
SN  - 9789332534452
PY  - 2015///
CY  - Delhi
PB  - Pearson
ER  -