APA
Dale H Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre, Glen H Besterfield, Hemant Urdhwareshe & Rashmi Urdhwareshe. (2019). Total Quality Management. Delhi: Pearson.
Chicago
Dale H Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre, Glen H Besterfield, Hemant Urdhwareshe and Rashmi Urdhwareshe. 2019. Total Quality Management. Delhi: Pearson.
Harvard
Dale H Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre, Glen H Besterfield, Hemant Urdhwareshe and Rashmi Urdhwareshe. (2019). Total Quality Management. Delhi: Pearson.
MLA
Dale H Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre, Glen H Besterfield, Hemant Urdhwareshe and Rashmi Urdhwareshe. Total Quality Management. Delhi: Pearson. 2019.